Returns & Exchanges

At Xanadu Living, we want you to love every corner of your home, which is why we offer a 30-day return policy on all eligible decor and furnishings. If your selection isn't quite the right fit for your space, we are here to help with a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your parcel before dropping it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.